Account Manager - After Hours
Farmington,
MI,
United States
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
Responsibilities
- Work cross functionally within the company to communicate with all stakeholders in customers' success
- Create and maintain relationships with customers to better understand and achieve their needs
- Make visits to our customers to identify opportunities for growth within our platform
- Manage all reporting about the health of customers' accounts
Qualifications
- Previous account management experience
- Articulate and well accustomed to a client facing role
- Willingness and ability to travel
What's great in the job?
- Startup Energy – Join a fast-growing, entrepreneurial team where ideas move quickly and your work directly shapes the company.
- High Impact – You’ll be one of the key players driving team growth, helping build the foundation of our culture and operations.
- Ownership & Autonomy – This is your lane to own. You’ll have the freedom to develop and improve recruiting and onboarding systems from the ground up.
- Career Growth – As the company grows, so will your opportunities. You’ll be in a prime position to grow into a leadership role.
- Collaborative Environment – Work directly with department heads and founders in a culture that values initiative, problem-solving, and results.
Our Product
What We Offer
We offer competitive pay, health insurance, and a 401(k) with employer contribution. You’ll start with 10 PTO days in your first year, plus company holidays. Join a fast-growing startup where you’ll have real impact, direct access to leadership, and room to grow.
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Health Club Membership
Join your local health club, the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
