Account Manager
Farmington,
MI,
United States
Company Description
Common Waste is a fast-growing, full-service waste management company serving a broad range of industries across the U.S. We specialize in everything from commercial trash collection to industrial dumpster rentals and customized recycling programs. Our mission is to deliver reliable, cost-effective, and sustainable waste solutions to businesses of all sizes.
Role Description
We are looking for a full-time Account Manager to join our team in Farmington, MI. This role offers the flexibility of working from home one day per week. The Account Executive will support the sales and operations teams by managing client accounts, ensuring service satisfaction, handling inbound customer requests, and helping to grow relationships with new and existing customers and vendors. This is an entry-level opportunity with room for growth in a fast-paced and entrepreneurial environment.
Responsibilities
- Serve as the day-to-day contact for assigned customer and vendor accounts
- Respond to client inquiries and resolve service-related issues quickly and professionally
- Collaborate with operations to schedule service and troubleshoot delays or exceptions
- Assist with onboarding new customers and setting up account details in internal systems
- Support sales efforts by following up on leads and helping prepare quotes or proposals
Must Have
- Strong communication and customer service skills
- Highly organized with attention to detail and time management
- Comfortable working in a fast-moving environment with shifting priorities
- Experience with Google Workspace and/or Microsoft Office
- High school diploma or equivalent; college coursework or degree is a plus
Nice to have
- Excellent communication skills
- Spanish speaking
- Prior experience in customer service, account management, or sales support is a plus
- Strong analytical skills
Why CW?
- Startup Energy – Join a fast-growing, entrepreneurial team where ideas move quickly and your work directly shapes the company.
- High Impact – You’ll be one of the key players driving team growth, helping build the foundation of our culture and operations.
- Ownership & Autonomy – This is your lane to own. You’ll have the freedom to develop and improve recruiting and onboarding systems from the ground up.
- Career Growth – As the company grows, so will your opportunities. You’ll be in a prime position to grow into a leadership role.
- Collaborative Environment – Work directly with department heads and founders in a culture that values initiative, problem-solving, and results.
Our Company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Health Club
Join your local health club,
the bill is covered..
Eat & Drink
Fruit, coffee and
snacks provided.
